Emerald Freight Express was established in 1981 and has grown to be Ireland’s premier independent Freight Forwarder, operating a full range of multi modal transportation and 3PL Services.
2017 marks our 36th year in business and our success is achieved with a special focus on customer care and a traditional “Hands On” style of management, which continues to meet our customers’ service demands on a daily basis.
Our Customer Service Team at Emerald are inspired and passionate to serve our clients and overseas Agents.
We aspire to achieve “best in class” status with our customers and overseas agents. We pride ourselves on Irish friendship and a faithful tradition to deliver a quality service around the clock. In truth, it’s our people and our passion to make things happen that sets us apart from our competitors, and we never lose sight of this reality.
Emerald Freight Express continues to invest in our IT capability to ensure that we’re at the cutting edge of new technology in order to advance the management of our operating systems and to enhance the quality of service to our customers and overseas Agents.
We can meet any challenge to attain the benchmark and KPIs as dictated by our clients, this is assured by a Service Level Agreement (SLA) and a Quarterly Business Review (QBR) at our clients’ discretion.
1981Emerald Freight was established
The company was established in 1981 by Owen O'Brien & Tom Freeney.
1983Achieved IATA license
1985Purchased Santry Hall Terminal
Emerald Freight Express moved from Church Road Santry into Santry Hall Industrial Estate.
1997Secured EU Road haulage License
2000Member of WCA Gold Medallion Financial Protection
WCA gave Emerald a Global reach with expert partners.
2002Certified as Approved Forwarder under EU Air Cargo Security Regulations
Air Freight Security became extremely critical so it was important that Emerald received this certification.
2006Our CEO elected president of the Irish International Freight Association (IIFA)
Mr Owen O'Brien becomes the President of the Irish International Freight Association, Owen is a well known expert in the Irish Freight Industry.
AEO status is a certified standard issued by customs administrations in the EU. It certifies that a business has met certain standards in relation to their security, management systems, compliance with customs rules and ongoing solvency
2013GDP Passport Certification
Good Distribution Practice (GDP) Passport plays a key role in assuring quality of the supply chain and distribution of pharmaceutical and medical devices