Services

Special Services

SPECIAL SERVICES

Emerald Freight Express offers a range of special services to cater for our customers ever changing demands , it’s our pleasure to show our capability to respond to our customers service requirements, with our traditional can-do attitude-“YES We Can”.

Below is a menu of some of the special services which we provide on request:

  • ATA Carnet/Certificate of Origin
  • Cold Storage & Distribution
  • Consular Documentation
  • Emergency Services 24/7/365
  • Global Customs Brokerage (at home and overseas)
  • Hazardous Goods Facilitation
  • International Trade and Customs Consultation
  • Management of Project Cargo
  • Packing and Crating Services
  • Quality Inspection and Testing

TRADE FACILITATION & REGULATORY COMPLIANCE

Emerald Freight Express can offer you advice on trade facilitation and customs compliance issues on request.

Trade facilitation looks at how procedures and controls governing the movement of goods across national borders can be improved to reduce associated cost burdens and maximise efficiency while safeguarding legitimate regulatory objectives.

Emerald Freight Express provide a trade facilitation service and we’re committed to making your supply chain as seamless as possible in order to avoid customs delays in transit.

With regard to import duty rates we suggest as follows:

To determine the correct Tariff Classification for any product traders are welcome to confer with us for assistance and advice. The Tariff Classification Process is very important as it will determine what level of Import Duty / Tax is applicable for the Importation of products into Ireland / EU, or any overseas market. It will also determine if any special license is required or if there are any quota restrictions involved.

However, if there is any doubt in relation to Tariff Classification on products, traders are advised to contact Emerald Freight Express for advice or a second opinion as in many cases we’ll be happy to contact Customs / Revenue on your behalf to seek clarification / confirmation on the correct Tariff application.

Furthermore, it’s always highly recommended that if the Importer requires absolute certainty we can apply to Customs to request a Binding Tariff Instrument (BTI) which in effect, is a written confirmation from Customs to verify the correct Tariff Classification for any product. In many of these cases a sample of the product must be produced, so Customs can clearly see what materials the product is made from and its  functionality. This helps Customs to determine the correct Tariff Classification and BTI.

As and when required we can also refer you to a associate firm of trade consultants who can give you further professional advice on any customs/ trade regulatory compliance issues, across the globe.

If you require any assistance in relation to trade facilitation and compliance please contact us when you can be always be assured of our best advice and consultation in this regard.

CONSULAR DOCUMENTATION/CERTIFICATE OF ORIGIN

Emerald Freight Express offers a full consular documentation service for Export shipments, as and when required.

As members of the Dublin Chamber of Commerce and the Joint Arab/Irish Chamber of Commerce we can prepare documentation for our clients including Certificates of Origin.

We can co-ordinate the issue of ATA Carnets with the Dublin Chamber of Commerce to facilitate the movement of trade samples around the world which circumvents the need to pay any duty or taxes.

We can also arrange presentation of documentation to any foreign embassy here in Dublin or in London, for certification as and when required. This can often be a pre-requisite to the negotation to documentary Letters of Credit and as such we have extensive experience in this regard.

For any further information or advice on consular documentation please contact us when you can be assured of our best service and attention at all times.

HAZARDOUS GOODS FACILITATION

Dangerous goods, also referred to as hazardous materials or Haz Mat, require special packaging/labelling and documentation prior to storage or transportation, both within the domestic and international markets. The prime objective is always to ensure 100% compliance with the applicable Haz Mat regulations and safety standards.

Emerald Freight Express have qualified customer service agents who are certified to handle dangerous goods in accordance with IATA regulations. As such we can offer advice to shippers in relation to packaging/labelling/documentation as required for distribution and transportation.

If our clients do not have the requisite expertise to pack/label/document their hazardous shipments, we can offer further advice and recommend a third party agency who will step in to provide all the necessary technical assistance, so as to ensure 100% compliance with the applicable regulations and safety standards.

  • Explosives
  • Flammable Gas
  • Non-flammable gas
  • Poisonous Gas
  • Oxygen
  • Gasoline
  • Petroleum
  • Flammable solids
  • Oxidising agents
  • Poisons
  • Bio hazardous materials
  • Radioactive substances
  • Corrosive substances
  • Asbestos
  • Air bag inflators
  • Self inflating life rafts
  • Dry Ice

QUALITY INSPECTIONS AND TESTING

Emerald Freight Express are certified for Good Distribution Practice (GDP) by Life Sciences Ireland/Irish Exporters Association. On request we can provide our clients with a qualified inspection and testing service.

This ensures that our customer service agents are properly trained to conduct quality inspections and testing to meet defined quality standards on various products.
We can also undertake rework/kitting and reconfiguration of product to  specification, including re-label/bar-coding product and shrink wrap/blister pack, as may be required.

Our service also includes inspection of Cargo on arrival at the Emerald facility and an outgoing audit pre departure from our Terminal. Our staff pay close attention to the quality of packaging and labelling to ensure that your goods are maintained in a pristine condition prior to delivery/dispatch.

If and when a more extensive quality inspection and testing service is required, we can engage an outside agency such as SPS to meet the specific technical standards as required

These services are an integral part of our 3PL logistics service menu and are available on request.